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Assignment 1 · Accessibility Issue Recognition

Name

Name

Ambady Ravi

Ambady Ravi

ar84653

ar84653

Course

Course

Accessible UX

Accessible UX

2. Digital scenario

The shared dumpster at my apartment building, a 1962 walk-up in central Austin. I measured it against the 2010 ADA Standards.

Built

Built

1962, 50 units

1962, 50 units

Storeys

Storeys

2 with no elevator

2 with no elevator

Waste

Waste

One shared container

One shared container

None of this looks like a problem when you walk past it. That's why I went back and measured it.

The dumpster and it's surrounding

The Task

Taking out the trash

1

Climb down

Climb down

2

Across the lot

Across the lot

3

Position to lift

Position to lift

4

Lift the lid

Lift the lid

5

Reach over

Reach over

6

Drop the bag

Drop the bag

I didn't think about any of it at the time. None of these steps announces itself as a design problem. I only noticed them after going back with a measure app.

The same task from a seated position
What if a resident who uses a manual wheelchair makes the same trip? Four things get in the way.

Condition 1/4

The cross slope

The standard

The standard

1:48, or 1.2 degrees

The maximum cross slope permitted on an accessible route.

The maximum cross slope permitted on an accessible route.

What is there

What is there

6 to 7 degrees

Sampled at several points with a phone level across the line of approach. Every reading landed in that band.

Sampled at several points with a phone level across the line of approach. Every reading landed in that band.

ADA 403.3, 405.2, 405.7–405.9

Condition 2/4

Holding position

Scale section. The chair is drawn with its footplate against the container.

There's no rail, kerb or level landing next to the container. Anyone who needs a stable base to lift from runs into the same thing, including walker users.

The standard

The standard

30 by 48 in of level floor

Clear floor space at the point of use, sloping no more than 1:48 in any direction.

Clear floor space at the point of use, sloping no more than 1:48 in any direction.

What is there

What is there

Nowhere level to stop

The person has to hold the chair on the full cross slope while both hands are busy lifting. It pulls downhill the whole time.

The person has to hold the chair on the full cross slope while both hands are busy lifting. It pulls downhill the whole time.

ADA 305.3, 305.2

Condition 3/4

Opening the lid

So one hand holds the lid while the other lifts the bag.

The standard

The standard

One hand, 5 lbf maximum

Operable without tight grasping, pinching or twisting.

Operable without tight grasping, pinching or twisting.

What is there

What is there

Will not stay open

It's hinged at the high back edge. To get it past its balance point you'd have to raise the front lip above 48 inches, which is the limit of seated reach.

It's hinged at the high back edge. To get it past its balance point you'd have to raise the front lip above 48 inches, which is the limit of seated reach.

ADA 309.4

Measured to the front lip with the iPhone Measure app.

Condition 4/4

Reaching over the lip

Lowering the lip wouldn't fix this on its own, because the depth is the part no reach range covers.

The standard

The standard

Reach: 48 in high

Operable without tight grasping, pinching or twisting.

Operable without tight grasping, pinching or twisting.

What is there

What is there

47 in lip, 54 in deep

Reach runs out about six inches past the lip. The bag has to go even higher.

Reach runs out about six inches past the lip. The bag has to go even higher.

ADA 308.2, 308.3

Where the reach arc crosses lip height

The Problem

Analyzed and Visualized

Click through the sections, Built from the measurements above. Drag to orbit, flatten the pad to see how much of the problem is the paving on its own, and switch the camera to seated eye height.

No single condition is the whole problem.

Each one blocks a different group, and they stack. Fixing one of them wouldn't make the task possible, which is why a single improvement often doesn't feel like progress to the people affected.

The building predates the rules

In 1962 The building goes up. No law at the time asks whether a wheelchair user can reach the dumpster. In 1990 The ADA gets passed, but it doesn't apply retroactively to existing private housing. In March 1991, Fair Housing Act design requirements take effect, for multifamily housing first occupied after this date. This building predates that by 29 years.

What a tenant can do

The Fair Housing Act lets a disabled tenant modify common areas, and that right has no build-date cutoff. But the modification is generally at the tenant's own expense. So the person who can't use the dumpster is the one who'd pay to make it usable.

User types

Who else this affects

1

Mobility

Mobility

All four conditions block a wheelchair user, and three of them block someone using a walker or cane. Mobility is the largest disability category in the CDC data.

2

Independent living

Independent living

If you can't take out your own trash, you need someone else for a weekly task inside your own home. That dependence is the real cost.

3

Hand and arm strength

Hand and arm strength

Because the lid won't stay open, the bag goes in one-handed at full extension. Grip strength, reach and shoulder problems all show up here.

4

Temporary and situational

Temporary and situational

A 47 inch lip is also hard for shorter residents, for kids, for anyone with a shoulder injury, and for anyone carrying something in both arms.

Stakeholders

What can be done

Property management controls the first column on its own. The second is split between the property and the waste hauler. Only the third needs a contractor, and it realistically only happens when someone's already paying to repave.

Immediate
Costs nothing
  • Move the container onto the flattest available paving
In a few weeks
Low capital
  • Swap to a lower, side-hinged or roll-top container

  • Put a level pad/base

  • Restripe so the approach is a route, not a bay

Long term
High capital
  • Build an enclosure with a level base

  • Put door collection into the accommodation policy

  • Trash can on each floor